EOH Mthombo
Managed Services
Senior Server Engineer• November 2012 - Present
Onsite ABInBev - SAB 2019 to date
Install, configure, maintain and support Microsoft Exchange, Hybrid config and migrations to Office 365.
Resolution of daily tickets within SLA times.
Monthly maintenance and or Patching through Change Control. Keeping Exchange environment Healthy and working.
Onsite Gordon Institute of Business Science (GIBS) - 2015 to 2019
Symantec Endpoint Protection: Install SEPM, configure and creation of Endpoint packages.
Configuring of Intrusion Prevention/Firewall(Network Threat Protection). Analyzing incoming and outgoing traffic
for threats, as well browser protection. Configure Exclusions for certain applications and files. Management of
Domains, Groups and Clients in SEPM. Monitoring and ensuring client computers are protected and compliant with
company security policies. Reports from Logs pertaining to Security in company.
Basic Firewall support: configure explicit rules for incoming and out going traffic, point to point rules.
Creation of Zones for criticality of servers(payments or Email). Creation of DMZ for certain servers or projects
like WebServices. Creation of Internal Zone for your Database servers(not directly accessed from the Internet).
Creation of NAT rules for external access to Internal. Monitoring, firmware updates and Rules reviewed at least
every quarter.
Configure, maintain and support Microsoft Exchange, Hybrid config and migrations to Office 365.
Resolution of daily tickets within SLA times.
Monthly maintenance and or Patching through Change Control. Keeping Exchange environment Healthy and working.
Accomplishments @ GIBS
- Upgrade of 4MBps Internet line to 50MBps - implementation in conjunction with DFA
- Upgrage of whole Network infrastructure - Tier3 structure
- Implementation of VLANs for different Tiers
- VMWare ESXi 5.0 install, implementation of new VMs for DC, Exchange, Accpac & CRM
- Upgrade of DCs from server 2003 to 2008R2
- Raise Domain and Forest Level
- Mimecast implementation - ingested all mailbox PST files to Mimecast grid for Archive
- Configure different Policies & Messaging Hygiene on Mimecast
- Install & Configuration of CISCO Wireless Controller
- Rollout of APNs throughout the Campus for Student Access
- Configure DMZ for WebServices - external company website on Azure
- Installation of new HP kit for VMWare upgrade to ESXi 5.1 with 3PAR storage
- Migration of business critical servers to new Kit and Storage LUNs
- Upgrades of SQL servers for Accpac & CRM
- Setup and configure Tenant on O365 in conjunction with BUI
- Implement Hybrid configuration and AADC for O365 sync
- Migration of mailboxes to O365 - complete!
- Install new VMs on Azure in conjunction with BUI for Student access
- Install VOiP system and cutover from Analogue system - Mitel
- Install of Electronic Billboard and screens throughout the Campus for Student Notices.
